MegaTicket Helpdesk Lite1.4 - Google Play
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Publisher Description
MegaTicket provides an interface to OTRS helpdesk solution (see otrs.org). It supports following features:
* Dashboard
* Notifications of new assigned tickets
* OTRS views: queue, status, escalation, locked, watched, responsible
* All essential ticket operations: displaying, creating, responding, leaving note, moving and closing.
Lite version imposes limit on a number of responses and ticket changes that can be made during the day, to use full-featured version please install MegaTicket Helpdesk Pro.
REQUIREMENTS
The app requires OTRS server with iPhoneHandle package installed. It has been tested with OTRS 3 / iPhoneHandle 1.0.1, but probably will work with other versions too. Please see http://www.otrs.org and http://ftp.otrs.org/pub/otrs/packages/ for details.
The app supports SSL, however it requires server certificate to be signed by a certificate authority, whether it is commercial or private. In the latter case CA certificate have to be installed on the device. Self-signed SSL certificates are unsupported as they are not able to provide secure connection due to inability to check identity of server. Plain HTTP connection may be used as a workaround in this case. Please read https://gist.github.com/1552664 for technical details.
TO DO
Certain features are planned to be added to the app in following months:
* support of multiple accounts;
* search in queries and views;
* improved interface for tablet devices.
About MegaTicket Helpdesk Lite
The company that develops MegaTicket Helpdesk Lite is Pavel Titov. The latest version released by its developer is 1.4.
To install MegaTicket Helpdesk Lite on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2012-01-04 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the MegaTicket Helpdesk Lite as malware as malware if the download link to com.ptitov.megaticket is broken.
How to install MegaTicket Helpdesk Lite on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the MegaTicket Helpdesk Lite is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by MegaTicket Helpdesk Lite will be shown. Click on Accept to continue the process.
- MegaTicket Helpdesk Lite will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version 1.4
posted on 2012-01-04
version 1.4
posted on 2012-01-04
Several fixes and updates
Disclaimer
Official Google Play Link
We do not host MegaTicket Helpdesk Lite on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for MegaTicket Helpdesk Lite is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
