Lite version imposes limit on a number of responses and ticket changes that can be made during the day, to use full-featured version please install MegaTicket Helpdesk Pro.
REQUIREMENTS
The app requires OTRS server with iPhoneHandle package installed. It has been tested with OTRS 3 / iPhoneHandle 1.0.1, but probably will work with other versions too. Please see http://www.otrs.org and http://ftp.otrs.org/pub/otrs/packages/ for details.
The app supports SSL, however it requires server certificate to be signed by a certificate authority, whether it is commercial or private. In the latter case CA certificate have to be installed on the device. Self-signed SSL certificates are unsupported as they are not able to provide secure connection due to inability to check identity of server. Plain HTTP connection may be used as a workaround in this case. Please read https://gist.github.com/1552664 for technical details.
TO DO
Certain features are planned to be added to the app in following months:
* support of multiple accounts;
* search in queries and views;
* improved interface for tablet devices.
We do not host MegaTicket Helpdesk Lite on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for MegaTicket Helpdesk Lite is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
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Downloads: 44 | ||||
Updated At: 2024-04-23 10:38:59 | ||||
Publisher: Pavel Titov | ||||
Operating System: Android 2.1 And Up | ||||
License Type: Free Trial |